Simone Rewards Loyalty Program
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Terms of The Rewards Program
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How do I sign up to Simone Rewards?
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What do I do if I’m missing rewards?
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What are the Terms & Conditions of the Simone Pérèle Rewards Program?
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Why do I need to provide my Birth Month?
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Can I share my Simone Rewards Program with someone else?
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Can I use someone else's email address?
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What if I return a purchase? Will that be deducted from my Rewards account?
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How do I keep my Tier Level?
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How do I sign up to Simone Rewards?
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Earning Rewards
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Can I earn Rewards in David Jones?
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How will I receive my Birthday Voucher?
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When will I receive my Birthday Voucher?
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How long are Rewards Vouchers valid for?
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How will I receive my Rewards Vouchers?
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When will I receive Rewards Vouchers?
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Does a purchase of a Gift Card earn rewards?
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What happens to my rewards if I checked out as a Guest Shopper Online?
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Does it cost anything to become a member?
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Why do I need an email address?
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How do I join Simone Rewards?
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What happens when my anniversary date comes around the following year?
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How is my Tier Level determined?
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What is my anniversary Date if I was a member of the old customer club?
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What is my Anniversary Date?
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Will I need to sign up again in the new Simone Rewards Program?
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What are the rewards tier levels?
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Can I earn points in David Jones?
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Can I earn Rewards in David Jones?
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Redeeming Rewards
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As a platinum member, can I get silks instead of a bra set for my birthday?
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I'm a platinum member, how do I get my complimentary birthday set?
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Can I spend my rewards in David Jones?
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Is the Rewards Program available in David Jones?
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Can I redeem my Rewards Voucher for cash?
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Can I use more than one Rewards Voucher?
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Can I give my Rewards Voucher to someone else to use?
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Do I have to spend all my Rewards Voucher in one transaction?
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What if I haven’t received my Rewards Voucher?
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How long are Rewards Vouchers valid for?
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How do I redeem my Rewards Vouchers?
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Where can I redeem my Rewards Vouchers?
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What items can be redeemed with Rewards Vouchers?
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I'm missing rewards, what do I do?
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Do I lose any outstanding Vouchers?
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Do I lose my Rewards?
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Will staff members be able to see my rewards?
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Can rewards be used in conjunction with promotions, or is it one or the other?
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Can I use multiple vouchers at once?
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Will there be a minimum spend to use rewards vouchers?
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As a platinum member, can I get silks instead of a bra set for my birthday?