Shipping, Delivery & Returns
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Returns
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Why is my Paypal return Pending?
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What is your Returns Policy?
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How do I make an online return?
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I’ve lost my returns label. Help!
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Where can I return my item if I bought it online?
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I have received a faulty item, what can I do?
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I've received the wrong item(s) with my order. What can I do?
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How will I know you’ve received my online return?
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Can I return items bought with a gift card?
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The price has changed since I bought an item, will I receive the new price on my refund?
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The price has changed since I ordered. Can I get a refund?
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How will I be refunded if I return an item?
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I bought my item from David Jones, how do I return it?
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I bought an item in a shop, can I return it via online?
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Can I return a Sample?
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Why is my Paypal return Pending?
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Shipping and Delivery
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How much does the shipping cost?
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What are your delivery times?
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How long will my parcel take to get delivered?
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My delivery is delayed or missing.
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I won't be at home/work to receive my order. Help!
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Can my parcel be left on the doorstep outside my address?
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I’ve made an error with my billing address. How do I fix that?
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How long will it take to get my Online order?
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How much does the shipping cost?